Rain Spa

Cancellation & Rescheduling Policy We understand that unforeseen circumstances may arise and schedules can change. However, to ensure fairness to all clients and to respect our time and preparation, the following policies are in place: Cancellations: If you cancel within 24 hours of your scheduled appointment, you will be charged 100% of the service fee. We value our clients’ time, and we ask that you value ours. When cancellations occur on such short notice, it leaves us with little to no opportunity to offer that appointment slot to another client. Rescheduling: If you need to reschedule, we kindly ask for at least 24 hours’ notice. Rescheduling requests made within 24 hours of your appointment may be treated as a cancellation and subject to the same 100% fee, depending on availability and circumstances. We appreciate your understanding and continued support. Sexual Harassment Policy: Any inappropriate or sexual behavior, whether verbal or physical, will not be tolerated. If such behavior occurs, services will be immediately terminated, and the client will be permanently banned from returning.