About
Phone (845)876-7246 www.rainsparhinebeck.com Escape to Rain Spa, where Rhinebeck meets Tulum in a tranquil oasis. Immerse yourself in the harmonious blend of luxury and Caribbean allure within our meticulously designed rooms. Indulge in our diverse range of services, unwind, revitalize, and enhance your natural beauty. Leave rejuvenated, carrying the essence of Tulum's enchanting ambiance. Relax. Awaken. Indulge. Nurture. *Please Note ~ Our online fees reflect our 3.5% discount pricing when paying cash* HOURS OF OPERATION IMPORTANT INFORMATION Please note that our hours may vary from day to day based on appointments and provider availability. Each of our service providers sets their own schedule, so their individual hours may not always align with the general business hours listed on our website. Some providers may be available earlier than our posted opening time or later than our posted closing time. If you do not see the appointment time you are looking for when booking online, we encourage you to call the spa directly and speak with an attendant. We may be able to accommodate an appointment before or after our posted hours. If we are unable to answer your call, we may be assisting another client or away from the desk. Please leave a detailed voicemail, including your name, phone number, service you are interested in, and preferred day and time. We will return your call as soon as possible. Thank you for your understanding. We look forward to helping you schedule your visit!Business Hours
- Monday
- Closed
- Tuesday
- 10 AM - 4 PM
- Wednesday
- 10 AM - 4 PM
- Thursday
- 10 AM - 4 PM
- Friday
- 10 AM - 3 PM
- Saturday
- 10 AM - 4 PM
- Sunday
- 11 AM - 3 PM
Cancellation Policy
Cancellation & Rescheduling Policy
We understand that unforeseen circumstances may arise and schedules can change. However, to ensure fairness to all clients and to respect our time and preparation, the following policies are in place:
Cancellations:
If you cancel within 24 hours of your scheduled appointment, you will be charged 100% of the service fee.
We value our clients’ time, and we ask that you value ours. When cancellations occur on such short notice, it leaves us with little to no opportunity to offer that appointment slot to another client.
Rescheduling:
If you need to reschedule, we kindly ask for at least 24 hours’ notice. Rescheduling requests made within 24 hours of your appointment may be treated as a cancellation and subject to the same 100% fee, depending on availability and circumstances.
We appreciate your understanding and continued support.
Sexual Harassment Policy:
Any inappropriate or sexual behavior, whether verbal or physical, will not be tolerated. If such behavior occurs, services will be immediately terminated, and the client will be permanently banned from returning.